Refund Policy

We want you to be sure MyToolkitt is right for you. If it isn’t, you can get your money back.

14-day money-back guarantee

If you’re not happy with a paid plan, ask for a refund within 14 days of your first payment and we’ll refund it in full. This applies to Pro and Team, on monthly or yearly billing. No questions asked.

After 14 days

You can cancel at any time, and your plan stays active until the end of the period you’ve already paid for. We don’t give partial refunds for the unused part of a period, and renewal payments aren’t refundable, except where the law where you live requires it.

How to ask for a refund

Email us at hello@mytoolkitt.com from the email address on your account, or reply to the receipt you received from Paddle. Tell us which plan you’d like refunded; you don’t need to give a reason.

How refunds are paid

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so Paddle processes every refund back to the payment method you used. Once a refund is approved, your bank or card provider may take a few business days to show it.

What happens to your account

After a refund, your account moves to the Free plan. Your QR codes, links, and files stay in your account, and anything beyond the Free plan’s quotas follows the rules in our Terms of Service.

Contact us

Questions about a payment or a refund? Email hello@mytoolkitt.com.